best-in-class SaaS Platform
Customer and User experience
B2C/B2B online booking portals
hospitality industry by helping companies create digital customer experience, maintain sales and business data integrity, implement seamless integrations with industry platforms and increase the efficiency of operational processes.
Who Is It for?
TraveLite platform can support companies Business and Leisure segments operations, creation of pre-packaged or dynamic services, starting from flight tickets and accommodation to tours and experiences, including complementary services like visas and insurances, transfers, etc.
With TraveLite B2C and B2B online booking portals, traditional industry players can quickly go through digital transformation and gain access to new customers through new and sales channels.
Business Benefits
Flawless Customer Journeys
and User Experience
Allow users to manage pre-sales, sales and post-sales activities in an automated way, always having the customer as a focal point of the process.
Personalization with Best in Class Salesforce CRM
Gain better understanding of your customers’ needs via fully
integrated CRM. Build seamless customer journey and
continuous engagement. Get insights into your customers
behavior patterns. Learn from customer preferences to create
more targeted offers using advanced AI mechanisms.
Digital Experience
Interact with your customers, partners and suppliers through
multiple channels i.e. customer & partner portals, mobile apps,
emails, messengers and social networks. Integrate your
partners and suppliers systems and streamline B2B interactions
and transactions.
Operational Efficiency
Monitor customer activities and communicate any updates and
changes in real-time, schedule and manage on-ground teams,
track service fulfilment, have customer documents and supplier
contracts at your fingertips with smart notifications setup.
Feature highlights
Create, store and manage your travel offers and itineraries in one place and benefit from the functionality that allows you to:
- Create a database of your products and services from accommodation and activities to auxiliary services like visas, insurances and transfers.
- Build pre-packaged, as well as dynamic tours, experiences and offers.
- Never lose track of your stock with real-time availability calendars.
Set prices for services, tours and experiences based on number of travelers, travel days, seasonal demand. Manage discounts and partner commissions. Monitor company’s profits.
Create and manage customer enquiries from order to payment. Reduce the manual data entry with the help of guided processes and instant track of sales stages.
Feature highlights
Create and manage service bookings and property reservations with respective suppliers. Maximize efficiency and save time by controlling all reservations from one place by using availability calendars and smart notifications.
Create invoices by using our pre-build templates. Setup integration with your payment gateway to capture payment related information. Get information about financial transactions through integrations with your back office systems.
Use dashboard and reporting tools to efficiently gather information and analyze customer preferences and behaviour, gain sales and profitability insights to support business decisions.
We Help our Clients
Reassess distribution and sales channels, find alternative ways to reach their audience.
Make accurate forecasts,
manage costs and profits in
times of extreme uncertainty.
Reimagine relationships with customers, partners and
suppliers through personalized communication channels
when it matters most.
Travelite Success Stories
PASHA Travel is a full service Tourism and Destination Management Company in Azerbaijan, member of ICCA and the country’s only IATA and ISO-certified full service provider.
Company creates and operates a superb range of travel experiences and fine selection of the world’s most alluring destinations.
Project Overview
PASHA Travel was searching for a robust travel CRM solution to manage sales, bookings, reservations and tour management processes with in-depth reporting and analytics functionality.
Original CRM project turned into end-to-end travel operations platform, which allowed to manage pre-defined and dynamic service inventory with its custom pricing and discount logic, itinerary management, connection to Client’s B2C website through API integration, automated invoicing and payment processes.
Features
- Integration with Galileo, 3rd party financial application and payment gateway using TraveLite APIs
- Pre-build Tour Package and Experience creation and management
- Itinerary Management
- B2C Portals for selling travel products and service online
Project Overview
The main idea of this project was to automate sales process by seamlessly capturing customer enquiries from Client’s website, supported by TraveLite booking engine and payment collection via Stripe integration.
Project also covered content management capabilities with TraveLite CMS feature, service fulfilment and customer satisfaction tracking.
Features
- Experience packages creation with pricing, content and schedules displayed on Client’s website using TraveLite APIs.
- Pricing and discount configuration for various scenarios based on group size and cost per service.
- Booking page with external Google Calendars and Schedules for instant display of available time slots.
- Supplier commissions tracking and booking automation with service providers.
- Automated custom e-mail templates used at different stages of sals process.
- Stripe integration for payment collection.
Integrations
Unlock the power of TraveLite API Integrations to have consolidated data of your partners’ and suppliers’ inventory and offers in real time. Open Standards APIs support any integration process and helps to get access and push the right information at the right time by connecting other applications and digital channels with TraveLite.
We constantly working on adding new pre-built integrations with main travel industry platforms:
TraveLite was developed by Nubessom, a one stop Salesforce Consulting and Development Company since 2013.
