Travel Tech Talks

Podcast Series

Episode II

Inside a Luxury Travel Business: How the Right CRM Can Boost Your Efficiency and Revenue

Discover how Sydney Luxury Cruise transformed its operations and customer experience through cutting-edge CRM solutions. In this episode, we explore how technology streamlined bookings, enhanced revenue, and improved client satisfaction. Listen in for actionable insights on optimizing your travel business and staying ahead in the competitive luxury travel sector.

Enjoy the episode!

Travelite Podcasts
The Power of CRM in Luxury Cruising
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In this episode, Glenn Tanoko, Managing Director and Owner of Sydney Luxury Cruise & Sydney Luxury Tours, discusses the digital transformation in luxury travel, focusing on how CRM technology has revolutionized their operations. Glenn shares insights on streamlining bookings, improving customer satisfaction, and the business growth resulting from adopting cutting-edge CRM solutions.

Host

Bernardo J. Quiroga

Global Sales & Business Development Consultant

Travelite

With a rich background in sustainable growth hacking and strategic market expansion, Bernardo has led transformative business strategies across four continents, contributing to the global success of startups and mid-size companies.

Guest

Glenn Tanoko

Managing Director | Owner

Sydney Luxury Cruise & Sydney Luxury Tours

With 9+ years of experience in the luxury travel sector, Glenn has been instrumental in shaping unforgettable private charter experiences. Under his leadership, the company has grown significantly, now managing multiple vessels.

About Travel Tech Talk Podcast Series

The Travel Tech Talk Podcast Series is your go-to guide in the ever-evolving world of travel technology! Brought to you by Travelite, the leading CRM for the travel industry. This podcast series is your compass through the challenges and triumphs of navigating the travel tech sector.

Join us as we delve deep into the realm of Customer Relationship Management (CRM) solutions tailored for travel agencies, Destination Management Companies (DMCs), Experience Providers, and Tour Operators. In each episode, we unravel industry-specific problems and unveil strategic solutions that empower businesses to thrive in the dynamic landscape of travel technology.

These client-centric episodes offer a unique perspective, showcasing practical solutions that have successfully transformed businesses like yours.

Embark on a journey with our expert hosts as they engage in insightful conversations with industry leaders, share success stories, and provide actionable tips to elevate your business. Whether you’re seeking to streamline operations, enhance customer experiences, or stay ahead of the tech curve, the Travelite podcast series is your resource for it!

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Read Our Success Stories

Travel CRM Implementation for a Largest Tour Operator in Azerbaijan and Georgia

PASHA Travel is a full-scale Tourism and Destination Management Company in Azerbaijan and Georgia, member of ICCA and the country’s only IATA and ISO-certified service provider.

Optimizing Operations Efficiency for Sydney Luxury Cruise

Sydney Luxury Cruise is a boutique private yacht charter company that offers both custom and pre-built experiences in Sydney, Australia.

Travel CRM and Guest Management Application for Saudi Motorsport Company

The Saudi Motorsport Company (SMC) is the entity responsible for unifying and commercializing motorsport events in Saudi Arabia, making it the first public body in the country dedicated to this purpose.