Discover how Sydney Luxury Cruise transformed its operations and customer experience through cutting-edge CRM solutions. In this episode, we explore how technology streamlined bookings, enhanced revenue, and improved client satisfaction. Listen in for actionable insights on optimizing your travel business and staying ahead in the competitive luxury travel sector.
In this episode, Glenn Tanoko, Managing Director and Owner of Sydney Luxury Cruise & Sydney Luxury Tours, discusses the digital transformation in luxury travel, focusing on how CRM technology has revolutionized their operations. Glenn shares insights on streamlining bookings, improving customer satisfaction, and the business growth resulting from adopting cutting-edge CRM solutions.
Host
Bernardo J. Quiroga
Global Sales & Business Development Consultant
Travelite
With a rich background in sustainable growth hacking and strategic market expansion, Bernardo has led transformative business strategies across four continents, contributing to the global success of startups and mid-size companies.
Guest
Glenn Tanoko
Managing Director | Owner
Sydney Luxury Cruise & Sydney Luxury Tours
With 9+ years of experience in the luxury travel sector, Glenn has been instrumental in shaping unforgettable private charter experiences. Under his leadership, the company has grown significantly, now managing multiple vessels.
The Travel Tech Talk Podcast Series is your go-to guide in the ever-evolving world of travel technology! Brought to you by Travelite, the leading CRM for the travel industry. This podcast series is your compass through the challenges and triumphs of navigating the travel tech sector.
Join us as we delve deep into the realm of Customer Relationship Management (CRM) solutions tailored for travel agencies, Destination Management Companies (DMCs), Experience Providers, and Tour Operators. In each episode, we unravel industry-specific problems and unveil strategic solutions that empower businesses to thrive in the dynamic landscape of travel technology.
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Embark on a journey with our expert hosts as they engage in insightful conversations with industry leaders, share success stories, and provide actionable tips to elevate your business. Whether you’re seeking to streamline operations, enhance customer experiences, or stay ahead of the tech curve, the Travelite podcast series is your resource for it!
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